Frequently Asked Questions

This space is here to offer gentle clarity around your purchase, downloads, and journey with The Inner Seeker. If you’ve got a question, you might find your answer below—and if not, don’t hesitate to reach out. We’re here to support your path.
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Do I need to create an account to buy something?

Nope! You can simply complete your purchase, and you’ll receive an email with your downloads right away. No account needed.

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How will I receive my digital product?

After purchase, you’ll get an email with a secure link to download your workbook, journal, or tool. If you don’t see it within a few minutes, check your spam folder—or email us directly.

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I didn’t receive my email—what should I do?

First, check your spam or promotions folder. If it's not there, you can contact us at hello (at) theinnerseeker (dot) com and we’ll make sure you receive everything you need.

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What payment methods do you accept?

We accept credit cards and PayPal for now. All payments are secure and encrypted.

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Why am I not being charged tax?

We’re a small supplier based in Quebec, and we’re not required to collect sales tax at this time. If that changes, it will be clearly shown at checkout.

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Are these digital products refundable?

Due to the nature of digital downloads, we can’t offer refunds once the product has been delivered. But if something doesn’t feel right, please reach out—we’re always here to support you.

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Do you offer coaching or custom guidance?

Not at this time, but our tools are crafted with presence and intention to support your self-discovery journey. If you’re looking for something deeper, keep an eye on our offerings—we may open that space soon.

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